FAQ
- 01
We offer a wide variety of fragrances, including niche scents, and luxury options for both men and women. Our collection includes everything from floral and fruity to woody and spicy notes.
- 02
Choosing a fragrance is a personal experience. We recommend exploring our fragrance, reading product descriptions, and considering your scent preferences. Many customers enjoy sampling different fragrances before making a decision.
- 03
Currently, we offer our perfumes in 50ml bottles and 5ml Sample bottles. For specific fragrances, please check the product page for available sizes.
- 04
Yes, we offer select samples and travel-size options for many of our fragrances. This allows customers to try out scents before committing to a full-size purchase.
- 05
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), and other secure payment options. Please refer to our checkout page for a complete list.
- 06
You can reach our customer service team via email at [info@harmonnoirparfums.com], or through our online contact form. We strive to respond to all inquiries within 48 hours.
- 07
Yes! We offer gift wrapping and special packaging options for an additional charge. Please select this option during checkout to make your gift even more special.
- 08
Yes, we periodically offer discounts and promotions. To stay updated on our latest offers, subscribe to our newsletter and follow us on social media.
- 09
If you need to change or cancel your order, please contact us as soon as possible. Once an order is processed and shipped, it may not be possible to make changes.
- 10
To place an order, simply browse our collection, select your desired fragrance, and click “Add to Cart.” Once you’ve made your selections, follow the checkout process to provide shipping and payment information.
- 11
We offer multiple shipping options, including standard and expedited shipping. Shipping rates and delivery times will vary based on your location and the selected shipping method. Free shipping may be available for orders over a certain amount.
- 12
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number on our website or the carrier's website to monitor the delivery status.
- 13
We want you to love your purchase! If you are not entirely satisfied, please refer to our return policy on our website. Generally, we accept returns for unopened and unused products within a specified period.


